TeamViewer Aims to Expand with US Acquisition
German TeamViewer is acquiring American 1E for 720 million dollars. In addition to remote support, it also wants to improve the user experience, supplemented with AI.
1E is a 300-person company with $77 million in recurring revenue, 99 percent of which comes from enterprise customers. It is positioned in the market with its digital employee experience (DEX) platform, primarily intended to make the experience more pleasant for end users.
TeamViewer sees this as an excellent extension to evolve its remote assistance tool into an end-to-end offering. It will include management of digital workplaces and predictive maintenance, which should reduce irritation for the end user.
1E is an American company (with offices in the UK, India, and Ireland), which gives TeamViewer an extra foo...