Day: 11 July 2022

Heathrow Airport Apologizes for Poor Service
News, UK

Heathrow Airport Apologizes for Poor Service

London's major Heathrow airport has apologized for its poor passenger service. Like other European airports, including Schiphol, Heathrow has suffered from long lines of travellers waiting for hours and luggage being left behind at the airport due to heavy crowds and staff shortages.   To ease the crowds, Heathrow has reduced the number of flights. In June, the largest airport in the United Kingdom handled almost 6 million travellers, according to transport figures published Monday. The large influx has repeatedly caused problems. Heathrow, the home of British Airways, says the service provided to travellers has been "unacceptable" on several occasions. The airport company states that it is very challenging to quickly add capacity by taking on additional staff. Heathrow expects se...